.listing {
  padding: 56px 40px;
  max-width: var(--container);
  margin: 0 auto;
}

.rail h4 {
  font-family: var(--ff-mono);
  font-size: 11px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--gold-600);
  margin: 0 0 14px;
  font-weight: 500;
}

.rail .group {
  padding-bottom: 22px;
  margin-bottom: 22px;
  border-bottom: 1px solid var(--hairline);
}

.rail .group:last-child {
  border-bottom: 0;
}

.rail .check {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 7px 8px;
  margin: 0 -8px;
  font-size: 14px;
  color: var(--ink-700);
  cursor: pointer;
  border-radius: 4px;
  transition: background 200ms ease, color 200ms ease;
}

.rail .check:hover {
  background: var(--cream-50);
  color: var(--navy);
}

.rail .check .box {
  width: 16px;
  height: 16px;
  border: 1px solid var(--muted);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 200ms ease, border-color 200ms ease, transform 280ms cubic-bezier(0.34, 1.56, 0.64, 1);
}

.rail .check.on .box {
  background: var(--navy);
  border-color: var(--navy);
  color: var(--cream);
  font-size: 11px;
  transform: scale(1.05);
}

.rail .check.on .box::after {
  content: '✓';
}

.rail .check.on {
  color: var(--navy);
}

.rail .count {
  margin-left: auto;
  font-family: var(--ff-mono);
  font-size: 11px;
  color: var(--muted);
}

.filters-clear {
  width: 100%;
  justify-content: center;
}

.results-head {
  display: flex;
  justify-content: space-between;
  align-items: end;
  gap: 16px;
  margin-bottom: 22px;
}

.results-head .meta {
  font-family: var(--ff-mono);
  font-size: 12px;
  color: var(--muted);
  letter-spacing: 0.08em;
}

.results-count {
  color: var(--navy);
}

.sortpick {
  display: flex;
  gap: 6px;
}

.sortpick .chip {
  padding: 7px 12px;
  background: var(--cream-50);
  border: 1px solid var(--hairline);
  font-family: var(--ff-mono);
  font-size: 11px;
  letter-spacing: 0.04em;
  color: var(--ink-700);
  cursor: pointer;
  transition: background 200ms ease, color 200ms ease, border-color 200ms ease, transform 200ms cubic-bezier(0.22, 0.61, 0.36, 1);
}

.sortpick .chip:hover {
  background: var(--white);
  border-color: var(--navy);
  color: var(--navy);
}

.sortpick .chip.active {
  background: var(--navy);
  color: var(--cream);
  border-color: var(--navy);
  transform: translateY(-1px);
  box-shadow: 0 4px 10px -4px rgba(27,42,74,0.32);
}

.counsellor-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
}

.csr-tile {
  background: var(--white);
  border: 1px solid var(--hairline);
  padding: 22px;
  display: grid;
  grid-template-columns: 78px 1fr;
  gap: 18px;
  text-decoration: none;
  color: var(--ink);
  position: relative;
  overflow: hidden;
  transition:
    border-color 220ms ease,
    background 220ms ease,
    transform 320ms cubic-bezier(0.22, 0.61, 0.36, 1),
    box-shadow 320ms ease;
}

.csr-tile::before {
  content: '';
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 3px;
  background: var(--gold);
  transform: scaleY(0);
  transform-origin: top center;
  transition: transform 360ms cubic-bezier(0.22, 0.61, 0.36, 1);
}

.csr-tile:hover {
  border-color: var(--navy);
  background: var(--cream-50);
  transform: translateY(-3px);
  box-shadow: 0 20px 36px -24px rgba(27,42,74,0.28);
}

.csr-tile:hover::before {
  transform: scaleY(1);
}

.csr-tile .ph {
  transition: transform 360ms cubic-bezier(0.22, 0.61, 0.36, 1), background 220ms ease, color 220ms ease;
}

.csr-tile:hover .ph {
  transform: scale(1.04) rotate(-2deg);
  background: var(--navy);
  color: var(--cream);
}

.csr-tile .ph {
  aspect-ratio: 1;
  background: var(--cream);
  border: 1px solid var(--hairline);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--ff-display);
  color: var(--navy);
  font-size: 26px;
}

.csr-tile h3 {
  font-family: var(--ff-display);
  margin: 0 0 4px;
  color: var(--navy);
  font-size: 20px;
  font-weight: 500;
}

.csr-tile .role {
  font-family: var(--ff-mono);
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.06em;
}

.feature-head {
  display: flex;
  justify-content: space-between;
  align-items: start;
  gap: 8px;
}

.csr-tile .pl {
  display: flex;
  gap: 12px;
  align-items: center;
  margin: 8px 0;
}

.feature-pl {
  margin: 10px 0 6px;
}

.csr-tile .verified {
  color: var(--ok);
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-family: var(--ff-mono);
  font-size: 11px;
}

.feature-stat {
  font-family: var(--ff-mono);
  font-size: 11px;
  color: rgba(245,237,214,0.6);
}

.csr-tile .tags {
  display: flex;
  gap: 5px;
  flex-wrap: wrap;
  margin: 6px 0 8px;
}

.csr-tile .tags span {
  background: var(--cream-50);
  border: 1px solid var(--hairline);
  padding: 3px 8px;
  font-family: var(--ff-mono);
  font-size: 10px;
  color: var(--ink-700);
  letter-spacing: 0.04em;
}

.csr-tile p {
  font-size: 13.5px;
  color: var(--ink-700);
  margin: 6px 0 10px;
  line-height: 1.5;
}

.csr-tile .footer-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  padding-top: 10px;
  border-top: 1px solid var(--hairline-2);
  font-family: var(--ff-mono);
  font-size: 11.5px;
}

.csr-tile .price {
  color: var(--navy);
}

.csr-tile .availability {
  color: var(--ok);
}

.csr-tile .availability.busy {
  color: var(--warn);
}

.csr-tile.feature {
  background: var(--navy);
  color: var(--cream);
  border-color: var(--navy);
}

.csr-tile.feature::before {
  background: var(--gold);
  transform: scaleY(1);
}

.csr-tile.feature:hover {
  background: var(--navy-700);
  box-shadow: 0 28px 48px -28px rgba(27,42,74,0.55);
}

.csr-tile.feature:hover .ph {
  background: rgba(245,237,214,0.12);
  color: var(--cream);
}

.csr-tile.feature h3,
.csr-tile.feature .price {
  color: var(--cream);
}

.csr-tile.feature .role {
  color: rgba(245,237,214,0.65);
}

.csr-tile.feature p {
  color: rgba(245,237,214,0.78);
}

.csr-tile.feature .tags span {
  background: rgba(245,237,214,0.08);
  border-color: rgba(245,237,214,0.18);
  color: rgba(245,237,214,0.85);
}

.csr-tile.feature .ph {
  background: rgba(245,237,214,0.06);
  border-color: rgba(245,237,214,0.18);
  color: var(--cream);
}

.csr-tile.feature .verified {
  color: var(--gold-300);
}

.empty-cta {
  margin-top: 36px;
  padding: 36px;
  background: var(--cream);
  border: 1px solid var(--gold-300);
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 30px;
  flex-wrap: wrap;
  position: relative;
  overflow: hidden;
}

.empty-cta::before {
  content: '';
  position: absolute;
  top: -60px;
  right: -60px;
  width: 220px;
  height: 220px;
  border: 1px solid var(--gold-300);
  border-radius: 50%;
  pointer-events: none;
  opacity: 0.55;
}

.empty-cta h3 {
  font-family: var(--ff-display);
  margin: 0 0 6px;
  color: var(--navy);
  font-size: 24px;
  font-weight: 500;
}

.empty-cta p {
  color: var(--ink-700);
  margin: 0;
  max-width: 60ch;
}

.more-row {
  margin-top: 24px;
  text-align: center;
  font-family: var(--ff-mono);
  font-size: 11px;
  color: var(--muted);
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.more-link {
  color: var(--navy);
  text-decoration: underline;
}

@media (max-width: 980px) {
  .listing {
    padding: 28px 14px;
  }

  .counsellor-grid {
    grid-template-columns: 1fr;
  }

  .empty-cta,
  .results-head {
    flex-direction: column;
    align-items: flex-start;
  }
}

/* ======================================================
   Directory state machine — loading / empty / error
   ====================================================== */

[data-counsellor-app] .dir-state[hidden] { display: none !important; }

.dir-state--loading,
.dir-state--ready {
  display: grid;
  grid-template-columns: 260px 1fr;
  gap: 40px;
  width: 100%;
}

.dir-state--empty,
.dir-state--error {
  grid-column: 1 / -1;
  display: block;
}

/* ---------- Skeleton rail + tiles ---------- */
.rail-skel .skel-group {
  padding-bottom: 22px;
  margin-bottom: 22px;
  border-bottom: 1px solid var(--hairline);
}

.rail-skel .skel-h {
  height: 11px;
  width: 60%;
  background: var(--hairline);
  margin-bottom: 14px;
}

.rail-skel .skel-line {
  height: 12px;
  background: var(--hairline-2);
  margin: 10px 0;
  width: 100%;
}

.rail-skel .skel-line:nth-child(odd) { width: 78%; }
.rail-skel .skel-line:nth-child(even) { width: 62%; }

.skel-pill {
  display: inline-block;
  width: 220px;
  height: 14px;
  background: var(--hairline-2);
}

.csr-tile-skel {
  background: var(--white);
  border: 1px solid var(--hairline);
  padding: 22px;
  display: grid;
  grid-template-columns: 78px 1fr;
  gap: 18px;
  min-height: 200px;
}

.csr-tile-skel::before {
  content: '';
  background: var(--cream);
  border: 1px solid var(--hairline);
  aspect-ratio: 1;
}

.csr-tile-skel::after {
  content: '';
  display: block;
  background:
    linear-gradient(var(--hairline-2), var(--hairline-2)) 0 0/60% 16px no-repeat,
    linear-gradient(var(--hairline-2), var(--hairline-2)) 0 28px/40% 11px no-repeat,
    linear-gradient(var(--hairline-2), var(--hairline-2)) 0 56px/95% 11px no-repeat,
    linear-gradient(var(--hairline-2), var(--hairline-2)) 0 76px/80% 11px no-repeat,
    linear-gradient(var(--hairline-2), var(--hairline-2)) 0 110px/100% 1px no-repeat;
}

.rail-skel .skel-h,
.rail-skel .skel-line,
.skel-pill,
.csr-tile-skel,
.csr-tile-skel::before,
.csr-tile-skel::after {
  animation: skel-pulse 1.6s ease-in-out infinite;
}

@keyframes skel-pulse {
  0%, 100% { opacity: 0.85; }
  50%      { opacity: 0.45; }
}

/* ---------- Empty / coming-soon ---------- */
.empty-shell {
  width: 100%;
  margin: 32px 0 0;
  padding: 56px 60px;
  background: var(--white);
  border: 1px solid var(--hairline);
  position: relative;
  overflow: hidden;
  display: grid;
  grid-template-columns: 180px 1fr 1fr;
  align-items: center;
  gap: 56px;
  text-align: left;
}

.empty-shell::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--gold);
}

.empty-shell::after {
  content: '';
  position: absolute;
  top: -80px;
  right: -80px;
  width: 240px;
  height: 240px;
  border: 1px solid var(--hairline);
  border-radius: 50%;
  pointer-events: none;
  opacity: 0.55;
}

.empty-shell .eyebrow {
  display: block;
  margin: 0 0 10px;
}

.empty-shell__body {
  min-width: 0;
}

.empty-shell h2 {
  font-family: var(--ff-display);
  font-size: clamp(28px, 3.2vw, 40px);
  color: var(--navy);
  font-weight: 500;
  line-height: 1.1;
  margin: 0 0 14px;
  letter-spacing: -0.01em;
}

.empty-shell h2 em {
  font-style: italic;
  color: var(--gold-600);
  font-weight: 400;
}

.empty-shell p {
  color: var(--ink-700);
  font-size: 15.5px;
  line-height: 1.6;
  margin: 0 0 24px;
  max-width: 52ch;
}

.empty-mark {
  width: 160px;
  height: 160px;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  color: var(--navy);
}

.empty-mark span {
  position: absolute;
  inset: 0;
  border: 1px solid var(--hairline);
  border-radius: 50%;
  animation: empty-pulse 5s ease-in-out infinite;
}

.empty-mark span:nth-child(2) {
  inset: 14px;
  border-color: var(--gold-300);
  animation-delay: -1.6s;
}

.empty-mark span:nth-child(3) {
  inset: 28px;
  border-color: var(--hairline-2);
  animation-delay: -3.2s;
}

@keyframes empty-pulse {
  0%, 100% { transform: scale(1); opacity: 0.85; }
  50%      { transform: scale(1.05); opacity: 1; }
}

.empty-mark svg {
  position: relative;
  z-index: 1;
  color: var(--navy);
}

.empty-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 0;
}

.empty-meta {
  display: flex;
  flex-direction: column;
  border-left: 1px solid var(--hairline);
  padding-left: 36px;
  gap: 18px;
  text-align: left;
  position: relative;
  z-index: 1;
}

.empty-meta > div {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.empty-meta .k {
  font-family: var(--ff-mono);
  font-size: 10.5px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--muted);
}

.empty-meta .v {
  font-family: var(--ff-display);
  font-size: 17px;
  color: var(--navy);
}

/* ---------- Error variant ---------- */
.empty-shell.error::before {
  background: var(--danger);
}

.empty-shell.error--two-col {
  grid-template-columns: 180px 1fr;
}

.error-mark {
  color: var(--danger);
}

.error-mark span:nth-child(2) {
  border-color: rgba(168,54,43,0.4);
}

/* ---------- "No results after filtering" ---------- */
.no-results {
  grid-column: 1 / -1;
  padding: 56px 24px;
  text-align: center;
  background: var(--cream-50);
  border: 1px dashed var(--hairline);
  color: var(--ink-500);
  font-family: var(--ff-mono);
  font-size: 13px;
  letter-spacing: 0.04em;
}

@media (max-width: 980px) {
  .dir-state--loading,
  .dir-state--ready {
    grid-template-columns: 1fr;
  }

  .empty-shell,
  .empty-shell.error--two-col {
    grid-template-columns: 1fr;
    padding: 40px 28px;
    gap: 24px;
    text-align: center;
  }

  .empty-shell::after { display: none; }

  .empty-mark {
    margin: 0 auto;
  }

  .empty-shell p {
    margin-left: auto;
    margin-right: auto;
  }

  .empty-actions {
    justify-content: center;
  }

  .empty-meta {
    border-left: 0;
    border-top: 1px solid var(--hairline);
    padding-left: 0;
    padding-top: 18px;
    flex-direction: row;
    flex-wrap: wrap;
    justify-content: space-around;
    gap: 18px;
    text-align: left;
  }
}

/* ======================================================
   Counsellor verification process — 5-step flow
   ====================================================== */
.verify-process {
  background: var(--paper);
  border-top: 1px solid var(--hairline);
}

.verify-flow {
  list-style: none;
  padding: 0;
  margin: 0 0 40px;
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 0;
  background: var(--hairline);
  border: 1px solid var(--hairline);
}

.verify-step {
  background: var(--white);
  padding: 30px 26px 26px;
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 14px;
  transition: background 220ms ease, transform 280ms cubic-bezier(0.22, 0.61, 0.36, 1);
}

.verify-step::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 2px;
  background: var(--gold);
  transform: scaleX(0);
  transform-origin: left center;
  transition: transform 360ms cubic-bezier(0.22, 0.61, 0.36, 1);
}

.verify-step::after {
  content: '';
  position: absolute;
  top: 56px;
  right: -10px;
  width: 18px;
  height: 1px;
  background: var(--gold);
  z-index: 2;
}

.verify-step:last-child::after {
  display: none;
}

.verify-step:hover {
  background: var(--cream-50);
}

.verify-step:hover::before {
  transform: scaleX(1);
}

.verify-step__num {
  font-family: var(--ff-display);
  font-size: 42px;
  color: var(--navy);
  line-height: 1;
  letter-spacing: -0.02em;
  font-variant-numeric: tabular-nums;
  position: relative;
}

.verify-step__num::after {
  content: '';
  position: absolute;
  left: 0;
  bottom: -10px;
  width: 24px;
  height: 1px;
  background: var(--gold);
}

.verify-step__body {
  display: flex;
  flex-direction: column;
  gap: 8px;
  flex: 1;
}

.verify-step__phase {
  font-family: var(--ff-mono);
  font-size: 10px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--gold-600);
}

.verify-step h4 {
  font-family: var(--ff-display);
  font-size: 19px;
  color: var(--navy);
  font-weight: 500;
  margin: 0;
  line-height: 1.2;
}

.verify-step p {
  color: var(--ink-700);
  font-size: 13.5px;
  line-height: 1.55;
  margin: 0;
}

.verify-step__meta {
  margin-top: auto;
  padding-top: 12px;
  border-top: 1px dashed var(--hairline);
  font-family: var(--ff-mono);
  font-size: 10.5px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--gold-600);
}

/* Verify CTA at bottom */
.verify-cta {
  background: var(--cream);
  border: 1px solid var(--gold-300);
  padding: 36px 40px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 32px;
  flex-wrap: wrap;
  position: relative;
  overflow: hidden;
}

.verify-cta::before {
  content: '';
  position: absolute;
  top: -50px;
  right: -50px;
  width: 200px;
  height: 200px;
  border: 1px solid var(--gold-300);
  border-radius: 50%;
  pointer-events: none;
  opacity: 0.55;
}

.verify-cta__copy {
  position: relative;
  z-index: 1;
  max-width: 60ch;
}

.verify-cta__copy h3 {
  font-family: var(--ff-display);
  font-size: 26px;
  color: var(--navy);
  margin: 0 0 6px;
  font-weight: 500;
}

.verify-cta__copy p {
  color: var(--ink-700);
  font-size: 15px;
  margin: 0;
}

.verify-cta__actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  position: relative;
  z-index: 1;
}

@media (max-width: 1120px) {
  .verify-flow {
    grid-template-columns: repeat(3, 1fr);
  }
  .verify-step:nth-child(3n)::after,
  .verify-step:last-child::after {
    display: none;
  }
}

@media (max-width: 720px) {
  .verify-flow {
    grid-template-columns: 1fr;
  }
  .verify-step::after {
    display: none;
  }
  .verify-cta {
    flex-direction: column;
    align-items: flex-start;
    padding: 28px 24px;
  }
}